Intermediate Business Analyst - Payment Solutions

MAIN PURPOSE OF ROLE:
To deliver a project’s business analysis scope as well as assist the product team to clarify, design and develop functional and non-functional features for the company’s products and customer solutions.
KEY JOB FUNCTIONS:
Pre-Sales Analysis /Product Support:
  • Work with the relevant Product Manager to elicit accurate and comprehensive product roadmap/backlog requirements
  • Work with the relevant Product Manager and Account Manager to analyse client requirements to determine scope and effort in support of the client commercial engagement
  • Complete modelling, including providing Product Manager with input to business case
  • Do product demonstrations and provide sales support
Business Requirements Analysis:
  • Work closely with external and internal stakeholders to analyze their objectives and clarify the stakeholder needs or problem/opportunity statement
  • Facilitate requirements, analysis/discovery sessions and design workshops to discover information related to the process or requirements from business stakeholders, so the requirements represent their needs
  • Work with Project Manager to elicit accurate and comprehensive functional and non-functional requirements from project stakeholders (including Product Manager, Account Manager and Architecture)
  • Participate in the planning and prioritization of project scope requirements with stakeholders
  • Examine existing and/or create new business processes including understanding data flows
  • Prepare of user stories and prototype mock-ups for new services and enhancements
  • Undertake stakeholder analysis
  • Identify and clarify constraints and work closely with external and internal stakeholders to design and implement the best possible solution within these constraints
  • Analyze and translate requirements into specifications that are used by architects, designers, developers and testers to build and test a software solution
Development:
  • Translate business requirements to functional and non-functional requirements for the Development Team
  • Create and update the following sets of documentation: Feature documentation and Release Notes in support of client UAT as well as Production deployments
Internal & User Acceptance Testing:
  • Assist the tester(s) – as required – with the translation of the business requirements documentation into the relevant test scenarios and test cases and the review of these test plans
  • Promote the quality of delivery by validating and verifying that the delivered functionality meets the requirements – during internal testing (prior to UAT)
  • Assist with the validation and prioritization of test results and defect resolution
  • As required, assist client with the creation of UAT test plans
  • As required, provide sign off a feature after delivery on behalf of the Product team
Transition to Support:
  • Develop training material and deliver training to relevant user community (internal and/or external stakeholders)
  • Develop and/or assist with review of User Guides
  • Create or update Standard Operating Procedures
Post Implementation Review:
  • Participate in Post Implementation Review sessions
QUALIFICATIONS
  • Tertiary Diploma (Commerce)
  • 5 years BA experience (including 2 years Payments domain experience)
  • Intermediate level analysis certification (CBPA/IIB)

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