Key Responsibilities:
• Achieve Standards within the café by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.
• Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.
• Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business.
• Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.
• Implement training programmes for all staff to enable them to maximise performance and realise their career potential.
• Manage cost controls in accordance with company policy and procedures, directing the activities of employees in meeting targets placed on controllable, maximizing sales, operating efficiency and profitability.
• Ensure that the training and development of employees is to company standards, and initiate action where necessary to ensure that all employees meet the standards of performance required
• Achieve consistent results through team management.

Inherent requirements for the Job:
• Prior supervisory experience in the Industry is compulsory
• English Proficiency
• Numeracy Proficiency
• Computer Literate
• Financial Acumen

Salary Offered - R8000-R10000
Contract - Permanent with probation

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