Neg R1.8mil nett cash plus generous bonus of up to 50% of annual cash salary. Plus expat family benefits. 

In order to ensure the ongoing safety and profitability of its growing business, the company is currently looking for a Head of Fraud Prevention. Based in Kuwait, the Head of Fraud Prevention will provide expertise in all aspects of fraud detection and prevention within retail, digital, e-commerce and corporate fraud areas.

The Role

• To devise and drive the long-term strategy, vision and structure for the division across MENA, delivering initiatives to protect the profit of the business;
• To provide expert advice in all aspects of data fraud in different channels;
• To lead, coach and develop a team to deliver fraud detection and prevention;
• To deploy and enhance strategies to mitigate risk due to fraud;
• To develop data-driven fraud risk management infrastructure for all channels & products;
• To work with senior managers in building more robust risk decision infrastructure, deploying risk decision strategies, system enhancement, trouble-shooting issues and trend analysis tools;
• To validate and implement fraud risk decision processes, models, and strategies by working closely with e-commerce and divisional key stakeholders;
• To expand existing set of data used in risk decision process by evaluating information value of non-traditional data sources and by reengineering use of existing data streams;
• To assist with business expansion opportunities for different marketing channels and partnerships by quantifying risk revenue tradeoffs;
• To manage day-to-day fraud operational decisions including configuration of rule sets and business domain data management;
• To provide management reporting and metrics as required, including trend analysis and bad debt risks;
• To develop departmental policies and procedures;
• To engage during planning and implementation stages of new products, programs and services to provide guidance on fraud prevention measures.

The Requirements

• Strong experience in complex multi-faceted retail and ecommerce businesses;
• Minimum 5 to 7 years of experience in fraud prevention management roles;
• Proven track record of successful achievements in retail and e-commerce fraud prevention;
• Solid skills in leading and developing a team capable of producing the required outputs, delivering critical leadership;
• Experience in developing, validating and implementing statistical models;
• Extensive knowledge in card-not-present fraud schemes, the risk prevention methods linked to this and detection tools for digital, virtual and physical goods;
• Excellent organizational, analytical, and communication skills.

The person

• Very strong strategic and operational capabilities;
• Ability to lead the team and achieve targets by successfully coaching and developing the team;
• Excellent communication, inter-personal skills that enables the candidate to build support from peers and
senior management;
• Comfortable managing complexity;
• A proven track record of delivering success through teamwork;
• An influential, inspirational proactive and trusted leader
• Excellent organizational, analytical, and communication skills

Please email your CV to info@wisdomtalent.co.za or to set up a confidential conversation about this exciting challenge. 

 


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